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How do I reduce my false alarm rate?
1. Register with your municipal police.
1. Register with your municipal police.
1. Register with your municipal police.
Most police departments have a voluntary registration, this may have an annual fee attached to it but it will offer a lower response fee, some give the first response free.
2. Private Guard Response
1. Register with your municipal police.
1. Register with your municipal police.
Some guard companies offer an annual fee or a monthly discounted fee for a predetermined amount of dispatches.
The private guard dispatch is usually faster then police and they do have the authority to arrest
3. Authorized Call List
1. Register with your municipal police.
3. Authorized Call List
Have our station call the complete call list to authorize the dispatch.
Chances are that one of the contacts will be aware of any false alarms due to recent activity at the location and cancel the alarms dispatch.
4. Cancel Code
5. Cross Zones or Multi Hit Zones
3. Authorized Call List
We program a cancel code in all alarm system we. This will notify our station that you have disarmed the system and the alarm should not be dispatched. Our station may still contact you to verify the cause of the alarm.
5. Cross Zones or Multi Hit Zones
5. Cross Zones or Multi Hit Zones
5. Cross Zones or Multi Hit Zones
Cross zone or Multi hit Zones, some alarm systems allow you to use this technology to verify alarms.
If two different areas of protection send a signal within a certain time, our station will consider this a true alarm and dispatch. If only one areas trips, our station will only use the call list to report the alarm without a dispatch
6. Video Verification
5. Cross Zones or Multi Hit Zones
5. Cross Zones or Multi Hit Zones
SecurTel and Lock can install an web enabled camera in the protected area.
In the case of an alarm, our station can remotely look at the live video feed and decide if a response is required. .